Social Media in the News - March 2013

This is a curated list of recent articles on the topic of social media. Content ranges from tips, to timely news events in which social media has played a part. It is in no way meant to be a comprehensive offering, but a taste of what is going on in the social media world as well ways to make your job a little easier as community managers. I hope you find it helpful and interesting! – Amanda Villegas, CEO AmVi Social Strategies

Facebook is changing its timeline and news feeds again. Here Mashable gets hands-on with the new Facebook. - The News Feed changes, which start kicking in for users Thursday, aren’t just about making the site look cleaner or increasing the size of photos. It’s about giving you more options than you could possibly want for how to view content on Facebook… – Mashable

10 Useful Twitter Search Tips and Tricks – With over 2,000 new tweets posted every second, there’s a heck of a lot of information to wade through on Twitter, especially if you’re looking for something specific. If you want to get valuable Twitter search results, you need to learn the best strategy for finding that content in the first place. We have pulled together 10 useful tips and tricks for searching the micro-blogging platform, including how to find tweets by location and how to save searches for future reference. – Amy-Mae Elliott for Mashable

10 Commandments of Social Media for Brands – Looking to enhance your corporate social media efforts? Here are 10 simple rules every corporate social networking team should follow to better connect with fans and maximize the value of their online presences. -Scott Steinberg for Mashable

The Social Media Secrets of Top Movement Leaders – People in leadership positions are already juggling a million different roles and tasks, and I’m asking them to take on another that doesn’t, at first glance, feel like it has immediate return on time investment. In the nonprofit world especially, movement leaders experience intensive levels of stress, and social media doesn’t always seem to make sense in the scramble of trying to save the world… -Forbes

Social Media Customer Service Sorely Lacking, Study Shows – One of the benefits of social media customer service is the user friendly and far less daunting medium. Customers can far more easily log on to Facebook or Twitter for assistance and bypass swamped call lines that are generally only accessible at precisely the same times we all happen to be at work or working. So why hasn’t social media customer service caught on? It has to a degree, and the companies that rock it out with consistency do so to great effect — allowing their base of consumers to view in real time how stellar they are with treating valued consumers. -SocialNews Daily